Terms and Conditions - Flat Clearance Abbey Wood
Welcome to Flat Clearance Abbey Wood. By utilizing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging with our services.
1. Introduction
Flat Clearance Abbey Wood provides professional flat clearance services, ensuring efficient and respectful removal of belongings from residential properties. These terms govern your use of our services and outline the responsibilities of both parties.
1.1 Acceptance of Terms
By booking our services, you accept these terms and conditions in full. If you disagree with any part of these terms, you must not use our services.
2. Services Offered
Our clearance services include the removal of furniture, appliances, and other household items. We ensure that items are disposed of responsibly, recycling and donating where possible.
2.1 Scope of Services
- Residential flat clearances
- Furniture removal
- Appliance disposal
- Donation and recycling services
3. Booking and Payment
All bookings must be made through our official channels. A deposit may be required to secure your booking, with the balance payable upon completion of the service.
3.1 Payment Terms
Payment can be made via cash, credit card, or bank transfer. Invoices are to be settled within 14 days of issuing.
4. Cancellations and Refunds
Clients may cancel their booking up to 48 hours before the scheduled service without incurring any fees. Cancellations made within 48 hours may be subject to a cancellation fee.
4.1 Refund Policy
Refunds will be processed for payments made in excess of services rendered. If dissatisfaction occurs, please notify us within 24 hours for resolution.
5. Client Responsibilities
Clients must ensure that access to the property is available at the agreed time. It is also the client's responsibility to inform us of any specific requirements or items that need special handling.
5.1 Property Access
- Ensure clear access to all areas for efficient clearance
- Secure any valuables or sensitive items
6. Liability and Insurance
Flat Clearance Abbey Wood is insured for public liability. However, we are not liable for pre-existing damage or items of sentimental value. It is recommended that clients secure their own insurance for valuable items.
6.1 Limitation of Liability
Our liability is limited to the cost of the service provided. We are not responsible for indirect or consequential losses.
7. Data Protection
We are committed to protecting your personal data. Any information collected during the booking and service process will be handled in accordance with data protection laws.
7.1 Use of Information
Your information is used solely for the purpose of providing our services and will not be shared with third parties without your consent.
8. Amendments to Terms
Flat Clearance Abbey Wood reserves the right to amend these terms and conditions at any time. Clients will be notified of any changes, and continued use of services signifies acceptance of the updated terms.
8.1 Notification of Changes
Changes will be communicated via email or our official website. It is the client's responsibility to stay informed of any updates.
9. Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the UK courts.
9.1 Dispute Resolution
In the event of a dispute, we encourage clients to contact us directly to seek a resolution before pursuing legal action.
10. Contact Information
For any queries regarding these terms and conditions, please reach out through our official communication channels.
By using Flat Clearance Abbey Wood's services, you acknowledge that you have read, understood, and agree to these terms and conditions.